The Service Crew is responsible for welcoming customers, taking orders, serving food and beverages, maintaining cleanliness, and ensuring a positive dining experience. They work closely with the kitchen and other team members to provide efficient and friendly service.
- Greet customers warmly and assist them with seating when required.
- Present menus, answer questions, and recommend menu items.
- Take customer orders accurately and enter them into the POS system.
- Serve food and beverages promptly and professionally.
- Ensure customer satisfaction by responding to requests and resolving basic concerns.
- Clear tables and maintain cleanliness in the dining area.
- Prepare tables before and after service.
- Handle cash, credit card, and digital payments accurately.
- Restock supplies such as condiments, utensils, and beverages.
- Follow food safety, hygiene, and company operating procedures.
- Work collaboratively with kitchen staff and fellow crew members.
- Assist with opening and closing duties, including cleaning and inventory checks
- Previous experience in F&B or customer service is an advantage but not required.
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Maternity leave
- Meal allowance
- Meal provided
- Professional development
Work Location: In person