We are looking for motivated Management Trainees to receive hands-on training in outlet operations, customer service, inventory, sales reporting and team supervision, with opportunities to develop basic management skills.
Job Descriptions:
Store Operations
- Assist with daily outlet operations, including customer service, cashiering, food and beverage preparation and stock management.
- Ensure cleanliness, hygiene and service standards are maintained.
- Follow company Standard Operating Procedures and regulatory requirements.
- Assist in handling customer feedback and service-related issues.
Leadership Development
- Support senior team members in supervising staff and coordinating daily tasks.
- Assist with shift scheduling and manpower allocation.
- Learn how to motivate, guide and manage team members.
- Monitor operational and customer service standards.
Inventory Management
- Assist with stock-taking and inventory control.
- Support the ordering, receiving and storage of supplies.
- Monitor stock levels and help reduce shortages and wastage.
Sales and Reporting
- Support daily sales and cashiering processes.
- Assist in preparing end-of-day sales and operational reports.
- Learn how to analyse sales performance and operational data.
- Provide basic market information and support marketing activities.
Staff Training and People Management
- Assist in training and onboarding new employees.
- Learn basic staff welfare, workplace policies and conflict-resolution procedures.
- Support communication and coordination between departments.
Requirements:
- University degree or above in any relevant field.
- Proficient in Microsoft Office and other common office software.
- Strong communication and interpersonal skills.
- Positive attitude with a willingness to learn.
- Able to work in a fast-paced customer service environment.
- Candidates with previous experience in F&B, retail, hospitality, customer service or entertainment operations will have an advantage.
Pay: $3,000.00 - $3,500.00 per month
Education:
- Bachelor's or equivalent (Required)
Willingness to travel:
Work Location: In person