Working Conditions
- Working hours: 8:00 AM to 5:30 PM
- Candidates residing in or near the Bedok area are preferred
- Must be physically fit — able to carry devices up to 10kg (e.g. printers)
Required Skills
Technical Skills
- End-user computing support (PCs, peripherals, and basic software, including Windows OS)
- Basic support for multifunction printers and scanners
- Basic support for meeting room facilities (e.g., projectors)
- Basic network connectivity troubleshooting (LAN/Wi-Fi)
Operational / Process Knowledge
- Awareness of security and incident-handling procedures
- Experience with or understanding of ticketing systems
- Knowledge of standard IT support operations (incident and request handling)
Communication & Coordination Skills
- Strong written and verbal communication skills
- Ability to perform incident reporting and basic root-cause analysis
- Ability to coordinate with stakeholders to manage IT tasks
Documentation Skills
- Ability to create and update manuals for end users and IT staff
- Ability to create and maintain knowledge bases
Willingness and Passion to Learn
- Support the customer's PIC with IT tasks within the candidate's capabilities
- Willingness to learn new technologies and processes
Pay: $3,000.00 - $4,500.00 per month
Benefits:
Work Location: In person