MY E.G. Services Berhad (MYEG) Hiring! Full Time Network Engineer [Normal WH] in Selangor - Ricebowl

ROLE OVERVIEW

We invite a highly skilled and motivated NOC Network Engineer to join our team and take ownership of our network infrastructure. In this role, you will be instrumental in designing, deploying, and sustaining a robust and secure network environment that supports our day-to-day operations and long-term business objectives. If you thrive in a fast-paced environment, take pride in network reliability, and have a passion for staying ahead of evolving technologies — we want to hear from you.

KEY RESPONSIBILITIES

1. Strategy & Planning

• Capacity Planning: Collaborate with the Technical Manager to assess near- and long-term network capacity requirements, ensuring the infrastructure scales in line with business growth.
• Documentation: Create and maintain comprehensive documentation covering network configurations, topology diagrams, processes, and service records.
• Policy Development: Develop, implement, and maintain policies, procedures, and training plans for network administration, acceptable usage, and disaster recovery.
• Solution Design: Apply technical expertise to design innovative network solutions that align with the organisation’s strategic objectives.

2. Acquisition & Deployment

• Network Deployment: Design and deploy enterprise-grade LAN, WAN, SDWAN and wireless network infrastructure, including servers, routers, switches, hubs, UPS systems, and associated hardware.
• Technology Research: Conduct ongoing research on network products, services, protocols, and emerging standards to remain current with industry developments.
• Equipment Management: Oversee installation, configuration and upgrade of network equipment, hardware, and software.
• VOIP Administration: Maintain and administer VOIP phone systems, including servers and handsets
• CCTV Management: Maintain and manage CCTV systems to ensure operational continuity and physical security.

3. Operational Management

• Network Configuration: Configure and manage network infrastructure to ensure stable, secure, and efficient operations in support of company objectives.
• Performance Monitoring: Continuously monitor network performance, proactively identifying and resolving issues to minimise downtime and service disruption.
• Device Management: Oversee the installation, configuration, maintenance, and troubleshooting of WAN, SDWAN and network devices.
• Connectivity Management: Ensure reliable network connectivity across all servers, workstations, telephony equipment, fax machines, and networked appliances.
• Server Management: Manage servers as required to support network operations and service availability.
• Asset Management: Maintain an accurate and up-to-date inventory of network components, technical specifications, and associated documentation.
• Reporting: Monitor, test, and report on network performance metrics, providing regular statistics and analysis to management.
• Security Management: Participate in the management and implementation of all network security solutions and risk mitigation strategies.
• Audits & Recovery: Perform regular server and security audits, as well as system backup and recovery operations.

QUALIFICATIONS & REQUIREMENTS

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Professional networking certifications are highly desirable (e.g., CCNA, CCNP, CompTIA Network+, HCIA, HCIP or equivalent).
• Minimum 2 years of hands-on experience in network engineering, NOC operations, or a related network and security role.
• Proven experience in LAN, WAN, WLAN, and SDWAN design, implementation, and management.
• Solid hands-on experience with routing and switching technologies and protocols
• Deep understanding of TCP/IP protocols, the OSI model, DNS, Open SSL, and cryptography.
• Exposure to network security solutions including VPN, DDoS mitigation, WAF, SIEM, and malware defense.
• Experience with VMware or equivalent hypervisor platforms.
• Hands-on experience with Linux (e.g., Red Hat, Ubuntu) operating systems
• Proven experience in managing and maintaining enterprise VOIP phone systems.
• Demonstrated experience with network capacity planning and performance management.
• Strong analytical and problem-solving capabilities with the ability to perform effectively under pressure.
• Excellent verbal and written communication skills, with the ability to convey technical concepts clearly to non-technical stakeholders.
• Highly self-motivated and detail-oriented, with a proactive approach to identifying and resolving issues.
• Proven ability to work both independently and collaboratively within a team-oriented environment.
• Strong organisational skills with the ability to prioritise and manage multiple tasks simultaneously.
• A genuine passion for networking and technology, with an intrinsic drive to deliver excellence, continuously grow, and make a meaningful impact through the work you do.