Salam Alliance Hiring! Full Time Social Media Content Creator in Selangor - Ricebowl

Company Description Salam Alliance is a healthcare organization committed to providing family-centered and comprehensive services that prioritize both high-quality care and a positive patient experience. The team focuses on creating a welcoming environment where individuals and families receive attentive, coordinated support. Salam Alliance emphasizes continuous improvement in clinical care, service delivery, and patient engagement. The organization values compassion, professionalism, and collaboration in every aspect of its work. Team members are encouraged to contribute ideas that enhance care standards and community trust.

Role Description The Social Media Content Creator is a full-time, on-site role based in Kajang. This position is responsible for planning, creating, and publishing engaging content across social media platforms to highlight Salam Alliance’s family-centered healthcare services and patient experience. Day-to-day tasks include developing content calendars, creating posts (text, graphics, short videos), monitoring audience engagement, responding to comments and messages, and aligning content with branding and marketing goals. The role collaborates with clinical and administrative teams to gather stories, updates, and educational material, and translates them into clear, accessible social media content. The Social Media Content Creator also tracks basic performance metrics and suggests improvements to increase reach and engagement.

Qualifications

• Ability to plan and produce social media content, including copywriting, basic graphic design, and short-form video creation.
• Skills in managing social media platforms (e.g., Facebook, Instagram, TikTok), including scheduling, community engagement, and basic analytics.
• Strong written and verbal communication skills in English; proficiency in additional local languages is an advantage.
• Attention to detail and ability to present healthcare information clearly, accurately, and empathetically.
• Comfort working on-site in Kajang, collaborating with clinical and non-clinical staff, and handling patient-related stories with confidentiality and sensitivity.
• Basic understanding of digital marketing concepts and brand consistency across channels.
• Ability to work independently, meet deadlines, and adapt content based on feedback and performance data.
• Diploma or degree in Communications, Media, Marketing, or a related field, or equivalent practical experience.
• Prior experience in social media content creation, especially in healthcare or service industries, is an added benefit.