Cretev Hiring! Full Time Customer Service Professional in Federal Territory, Earn up to MYR 2,200 - Ricebowl

Position: CUSTOMER SERVICE PROFESSIONAL

Work Location: Bangsar

Job summary

To handle all types of customers from various channels including correspondence from customers, providing customers with answers to their technical issues, general and product enquiries. Each Customer Service Professional will ensure that each transaction is handled in a way that contributes to overall customer satisfaction and increases customer loyalty.

Job Responsibility

• To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.
• To answer queries on the product where the required information is easily accessible in the system and to escalate any more complex enquiries or requests to the relevant teams.
• To act as the first line of contact for customer complaints and issues, handling as many as possible with first call resolution or escalating when appropriate.

Requirement

• SPM (with 1 year experience) / Certificate / Diploma / Degree holders.
• Fresh graduates are strongly encouraged to apply. Training will be provided.
• No working experience required
• Willing and able to work on shift
• Able to start immediately
• Willing to work in Bangsar
• Age 19 years old - 40 years old.

Why you should join us:

• An opportunity to work in GLC environment
• Good way to start your career by working with vibrant and positive environment.
• Training will be provided.

Salary Package

• Attractive remuneration package (Good basic salary, allowances, performance bonus, etc)
• Overtime pay for extra hours of work
• Contribution to EPF/SOCSO/EIS
• Annual Leave
• Panel Clinic
• Insurance covers hospitalization

Job Types: Full-time, Contract

Basic Salary: RM2000.00 to RM 2300.00 per month (not include allowances)

Benefits:

• Health insurance

Schedule:

• Day shift
• Night shift
• Rotational shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Education:

• Minimum SPM/STPM. Diploma or Degree holders are encouraged to apply.

Language:

• Bahasa Malaysia (Preferred)
• English (Average)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Job Types: Full-time, Contract, Fresh graduate
Contract length: 12 months

Pay: RM1,800.00 - RM2,200.00 per month

Benefits:

• Health insurance

Application Question(s):

• What are your current salary and expected salary?
• Are you willing to work in rotational shift (Day & Night)?

Work Location: In person