TNG Digital Hiring! Full Time Analyst, People Operations in Federal Territory - Ricebowl

At TNG Digital, part of TNG Digital Group, we build the tech behind TNG eWallet, one of Malaysia’s most used apps for payments and everyday life.

Millions of people rely on us daily, not just to pay, but to manage money, access financial services, and get things done faster and simpler.

Behind it all is a team that likes to question how things are done, move quickly, and try new ideas. If you enjoy solving real problems and seeing your work used at scale, you will feel right at home here.

What You'll Do

• Review claim eligibility and supporting documentations.
• Process and approve employee claims in accordance with company policies and guidelines (including broadband, mobile, travel claims and shift allowance claims)
• Serve as the primary point of contact for employee enquiries related to claims
• Prepare and maintain monthly claims utilization reports and dashboards.
• Assist in audits and data reconciliation exercises related to employee benefits and claims.
• Manage end-to-end leave administration, including annual leave, sick leave, maternity/paternity leave, compassionate leave, replacement leave (RPL), and other leave types.
• Ensure accurate leave records are maintained in the HRMS.
• Review and process leave applications in accordance with company policies.
• Monitor leave balances and perform periodic reconciliations.
• Support managers and employees with leave-related enquiries.
• Uphold confidentiality and integrity of sensitive employee information.
• Assist with ad-hoc administrative or HR tasks as assigned by the supervisor.

Role Requirements:

• Diploma or Bachelor Degree in Human Resource Management, Business Administration, or related field.
• 1-2 years of experience in HR operations, benefits administration, leave management, or related functions is preferred.
• Experience with HRIS and claims processing systems is an advantage.

What You Get

Work your way

• Flexible working hours

Your wellbeing matters

• Medical coverage, with option to include dependants
• Extra leave for family and caregiving needs

Rewards that grow with you

• Monthly lifestyle allowance via TNG eWallet
• Long-term rewards for your contributions

Everyday support

• Mobile and broadband reimbursement
• Discounts and wellness perks

What it’s like to work here

We care about people who take ownership, speak up, and want to make things better. Titles matter less than impact. Good ideas can come from anyone.

You will be working with people who are curious, practical, and not afraid to challenge each other in a good way.

Note: Only shortlisted candidates will be contacted.