CLOUDENGINE DIGITAL PTE. LTD. Hiring! Full Time Infrastructure Operations Engineer in Central Region (Singapore), Earn up to SGD 5,000 - Ricebowl

Job Summary

We are looking for an Infrastructure Operations Engineer to support the deployment, operation, maintenance, and troubleshooting of server and network infrastructure. The ideal candidate will have hands-on experience with server hardware, data center operations, and network equipment, and be capable of providing technical support to ensure stable and efficient infrastructure operations.

Key Responsibilities

1. Server Infrastructure Support

• Deploy, install, configure, and maintain server infrastructure, including GPU servers, X86 servers, storage systems, and related hardware.

• Perform hardware diagnostics and troubleshooting for servers, storage devices, memory modules, disks, power supplies, and other components.

• Assist in hardware replacement, repair, and preventive maintenance activities.

• Maintain asset records, maintenance logs, and spare parts inventory.

• Coordinate with vendors and manufacturers on warranty and RMA cases when required.

• Provide remote and onsite technical support for infrastructure-related issues.

1. Data Center Operations

• Support data center deployment activities, including rack installation, equipment mounting, structured cabling, labeling, and power connection.

• Assist with installation and commissioning of servers, network devices, and storage systems.

• Perform routine inspections and health checks of data center equipment.

• Ensure compliance with operational and safety procedures within the data center environment.

1. Network & Infrastructure Maintenance

• Support the operation and maintenance of network devices, including switches, routers, and firewalls.

• Monitor infrastructure performance and respond to incidents in a timely manner.

• Troubleshoot connectivity, hardware, and infrastructure-related issues.

• Escalate complex technical issues to senior engineers or vendors when necessary.

1. Documentation & Reporting

• Maintain accurate technical documentation, maintenance records, and inventory information.

• Prepare incident reports and maintenance reports.

• Update operational procedures and knowledge base documentation when required.

1. Continuous Improvement

• Participate in preventive maintenance activities to improve infrastructure reliability.

• Assist in identifying recurring issues and implementing corrective actions.

• Stay updated on server, storage, networking, and AI infrastructure technologies.

Requirements

1.Education

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Telecommunications, Electronics Engineering, or related fields.

2.Experience

• 2–5 years of experience in server, network, or data center operations.

• Experience with enterprise servers, storage systems, and networking equipment.

• Experience supporting GPU servers or AI infrastructure is an advantage.

3.Technical Skills

• Basic understanding of server hardware, storage systems, and networking technologies.

• Familiarity with Linux and/or Windows Server environments.

• Experience with rack installation, cabling, and hardware troubleshooting.

• Knowledge of switches, routers, and firewalls is preferred.

• Ability to diagnose and resolve hardware-related issues.

4.Soft Skills

• Good troubleshooting and analytical skills.

• Strong communication and teamwork abilities.

• Willingness to work onsite at customer locations or data centers when required.

• Ability to respond to urgent incidents outside normal working hours when necessary.

5.Preferred Certifications

• CCNA

• HCIA

• CompTIA Server+

• Relevant server or infrastructure certifications