Century Software (Malaysia) Hiring! Full Time Client Success Manager in Selangor - Ricebowl

Bayar Now Sdn Bhd, a fintech subsidiary of Censof Group, is looking for a commercially driven Client Success Manager to grow our enterprise client portfolio, develop strategic partnerships and deliver long-term customer success. This is not a passive account-servicing role. You will take ownership of client relationships and business opportunities, from initial engagement and solution positioning to commercial negotiation, account expansion and post-award success.

Location: Petaling Jaya

Employment Type: Permanent

Email your updated resume to *************

Only shortlisted candidates will be contacted.

• Develop business opportunities across government agencies, GLCs, financial institutions, higher education institutions and private enterprises.
• Build and manage a strong enterprise sales pipeline.
• Establish trusted relationships with key decision-makers, strategic partners and major accounts.
• Understand client challenges and position suitable fintech and digital solutions.
• Lead proposals, presentations, RFP/RFQ responses, tenders, demonstrations and commercial discussions.
• Drive client retention, recurring revenue, upselling and cross-selling opportunities.
• Develop partnerships with technology vendors, financial institutions, system integrators and channel partners.
• Maintain accurate sales forecasts, CRM records and performance reports.
• Work closely with Product, Technology, Finance, Operations and Project Delivery teams to ensure a smooth transition from sales to implementation.

• Minimum 5–8 years of experience in business development, enterprise sales, client success, fintech, financial services, enterprise software or digital transformation.
• Proven experience generating revenue and managing enterprise or strategic accounts.
• Strong understanding of consultative and solution-based selling.
• Experience engaging government agencies, financial institutions or regulated industries would be an advantage.
• Strong proposal, tender, presentation and commercial negotiation capabilities.
• Excellent stakeholder management and relationship-building skills.
• Self-driven, commercially sharp and accountable for results.

The role will carry sales targets for the first six months and subsequent performance periods. Performance-based incentives will be awarded based on the achievement of approved targets.

• Ready to help shape the next stage of our fintech growth?