全职 Outlet Manager 工作, 薪水 up to MYR 3,800, Simple Bites Sdn. Bhd Federal Territory 公司招聘中 - Ricebowl

Outlet Manager (Multi-Outlet Operations)

The Outlet Manager is responsible for planning, executing, and overseeing food and beverage operations across multiple outlets. Ensures consistency in quality, service standards, profitability, and brand compliance while driving operational efficiency and business growth.

Key Responsibilities

1. Project Planning & Execution

• Lead the setup, renovation, and opening of new F&B outlets
• Develop project timelines, budgets, and resource allocation plans
• Coordinate with contractors, designers, suppliers, and internal teams
• Ensure projects are delivered on time, within scope, and within budget

2. Multi-Outlet Operations Management

• Oversee daily operations across all assigned outlets
• Ensure standard operating procedures (SOPs) are implemented consistently
• Monitor service quality, hygiene standards, and customer satisfaction
• Conduct regular site visits and performance audits

3. Financial & Cost Control

• Manage budgets, forecasts, and financial performance of outlets
• Analyze P&L statements and implement cost-control measures
• Optimize food cost, labor cost, and operational expenses
• Drive revenue growth through strategic planning and promotions

4. Team Leadership & Development

• Recruit, train, and supervise outlet managers and key staff
• Build strong leadership teams across locations
• Conduct performance evaluations and implement staff development plans
• Foster a culture of accountability, teamwork, and service excellence

5. Menu & Concept Development

• Collaborate with chefs and marketing teams on menu design and pricing
• Ensure consistency in food quality, presentation, and portion control
• Introduce new concepts, promotions, and seasonal offerings

6. Compliance & Quality Assurance

• Ensure compliance with local health, safety, and licensing regulations
• Implement food safety standards (e.g., HACCP)
• Maintain brand standards across all outlets

7. Vendor & Supply Chain Management

• Source and negotiate with suppliers and vendors
• Monitor inventory levels and procurement processes
• Ensure timely delivery and quality of goods

8. Reporting & Strategy

• Prepare operational and financial reports for senior management
• Identify trends, risks, and opportunities for improvement
• Contribute to long-term business planning and expansion strategies

Key Skills & Competencies

• Strong project management and organizational skills
• Multi-site operational management experience
• Financial acumen (budgeting, cost control, P&L analysis)
• Leadership and team development capabilities
• Problem-solving and decision-making skills
• Excellent communication and stakeholder management
• Knowledge of F&B trends and customer experience strategies

Qualifications & Experience

• Diploma/Degree in Hospitality Management or related field
• 3-5 years of experience in same capacity with multi-outlet exposure
• Proven track record in managing outlet openings or large-scale projects
• Familiarity with food safety regulations and compliance standards

KPIs / Performance Metrics

• Outlet profitability and revenue growth
• Project completion timelines and budget adherence
• Customer satisfaction scores
• Cost control (food cost %, labor cost %)
• Staff retention and performance levels
• Compliance audit results

Pay: RM3,000.00 - RM3,800.00 per month

Benefits:

• Company car
• Free parking
• Health insurance
• Opportunities for promotion

Work Location: In person