- Singapore Central Region (Singapore) Singapore
PERSOL Hiring! Full Time Business System Analyst in Central Region (Singapore) - Ricebowl
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Job Description
Responsibilities
System Enhancements & Change Management
Analyze business requirements and translate them into technical solutions.
Develop and implement system enhancements and functional changes.
Prepare functional and technical specifications for enhancement projects.
Application Development & Maintenance
Develop, maintain, and optimize applications using C, Java, Unix/Linux, and Shell Scripting.
Modify existing programs and batch jobs to support business requirements.
Ensure application performance, scalability, and reliability.
Support deployment and release activities across development, testing, and production environments.
BAU Support & Production Management
Provide L2/L3 application support for Cards and Payment Systems.
Monitor daily production processes and ensure timely resolution of incidents and service requests.
Perform root cause analysis (RCA) for production issues and implement preventive measures.
Troubleshoot application, database, batch, and interface-related issues.
Support business-critical card processing activities, including authorizations, settlements, clearing, and reconciliation processes.
Participate in on-call support and manage critical system incidents
24/7 support on rotational basis.
Required skills
Technical Skills
Strong hands-on experience in:
C Programming
Unix/Linux Operating Systems
Shell Scripting (Korn Shell/Bash)
Java Development
Experience in troubleshooting production issues in Unix environments.
Knowledge of batch processing and job scheduling.
Experience with SQL and relational databases such as Oracle, DB2, or SQL Server.
Familiarity with application monitoring and incident management tools.
Understanding of APIs, file-based integrations, and middleware technologies.
Domain Knowledge
Strong experience in Cards and Payments Domain.
Understanding of:
Credit Card Systems
Debit Card Systems
Card Management Systems
Authorization & Switching
Clearing & Settlement
Chargebacks & Disputes
Payment Processing Lifecycle
Analytical & Support Skills
Strong problem-solving and troubleshooting capabilities.
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