PERSOL Hiring! Full Time End User Services (EUS) – IoT Specialist in Central Region (Singapore), Earn up to SGD 5,500 - Ricebowl

Responsibilities:

• Deploy, configure, and maintain IoT devices (e.g., printers, multifunction printers, smart board, digital signage).
• Manage device onboarding, provisioning, firmware updates, and decommissioning.
• Work with vendor and internal teams to configure network printing, printer drivers, and print queues.
• Maintain asset inventory and documentation for all IoT devices.
• Provide Level 2/3 technical support for IoT-related issues for Workplace Technologies - EUS
• Diagnose hardware, connectivity and application-level problems.
• Diagnose and resolve printer hardware issues (jam, fuser, roller, feeder, toner system, etc.).
• Handle software-related printer issues including driver conflicts, print spooler errors, and connectivity problems.
Work with vendors and internal teams to resolve complex device issues.

Requirement

• Diploma or Degree in Information Technology, Computer Engineering, or related field.
• Experience with IoT device deployment, endpoint management, or field engineering.
• Strong troubleshooting skills in hardware, networking, and platform integration.
• Experience with device management platforms (e.g., Azure IoT Hub, Intune, Meraki, Aruba).
• Knowledge of cybersecurity best practices for IoT devices.
• Proven experience as a Printer Technician / Printer Specialist / IT Support Technician.
• Strong hands-on expertise with printer hardware (laser, inkjet, MFDs).
• Familiarity with printer management tools (e.g., PaperCut, UniFLOW).
• Knowledge of Windows print server, printer drivers, and network protocols (TCP/IP).
• Ability to document processes and communicate clearly with non‑technical users.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394