Manager – Data Analytics, Sustainability & Innovation Management

Position Purpose

The Manager – Data Analytics, Sustainability & Innovation Management is responsible for identifying, evaluating, and implementing emerging technologies (e.g., AI, Data Platforms) to drive innovation, process optimization, and business value creation across the Group. The role ensures alignment between innovation initiatives and organizational objectives while fostering collaboration, managing implementation risks, and developing internal capabilities to support sustainable business growth.

Key Responsibilities

Innovation Leadership

• Evaluate and implement emerging technologies such as AI, IoT, Blockchain, and other digital innovations.

• Identify opportunities to leverage technology to enhance operational effectiveness and business performance.

• Develop innovation roadmaps and technology adoption strategies aligned with business objectives.

• Drive innovation initiatives that improve efficiency, customer experiences, and competitiveness.

Expected Outcomes

• Enhanced operational efficiency.

• Increased business competitiveness through technology adoption.

• Successful implementation of innovation initiatives.

Business Optimization & Digital Transformation

• Lead process optimization initiatives through automation, AI-powered solutions, and technology integration.

• Identify opportunities to streamline workflows and improve operational productivity.

• Develop pricing models and business improvement frameworks where applicable.

• Measure and monitor the business value and ROI generated from technology investments.

Expected Outcomes

• Improved operational efficiency.

• Increased productivity through automation.

• Maximized return on technology investments.

Collaboration & Stakeholder Engagement

• Partner with internal stakeholders including IT, Operations, Finance, and Marketing to integrate technology into business processes.

• Collaborate with external vendors, consultants, startups, and innovation hubs to evaluate and pilot emerging technologies.

• Facilitate cross-functional discussions to ensure alignment and successful technology adoption.

• Present innovation roadmaps, project updates, and implementation plans to senior leadership.

Expected Outcomes

• Effective cross-functional collaboration.

• Successful adoption of innovation initiatives.

• Stakeholder alignment and engagement.

Risk Management & Governance

• Identify risks associated with technology implementation and transformation initiatives.

• Develop mitigation plans and governance frameworks to ensure successful deployment.

• Monitor project execution, technology adoption, and operational impact.

Expected Outcomes

• Reduced implementation risks.

• Improved project success rates.

• Sustainable and scalable technology adoption.

Workforce Development & Innovation Culture

• Train and mentor teams on emerging technologies and innovation practices.

• Promote a culture of innovation, continuous improvement, and digital transformation.

• Develop organizational capabilities to support future technology adoption and business transformation.

Expected Outcomes

• Increased workforce capability.

• Innovation mindset across the organization.

• Improved readiness for future technology initiatives.

Financial & Operational Scope

Financial Responsibilities

• Manage budgets related to technology innovation and process optimization projects.

• Ensure effective allocation of resources to maximize ROI from technology adoption and business improvement initiatives.

Operational Responsibilities

• Lead cross-functional teams involved in technology implementation and transformation projects.

• Accountable for delivering measurable business impact through innovation, efficiency improvements, and enhanced customer/tenant experiences.

Stakeholder Management

Internal Stakeholders

• Information Technology

• Operations

• Finance

• Marketing

• Senior Leadership Team

External Stakeholders

• Technology Vendors

• Consultants

• Startups

• Innovation Hubs and Strategic Partners

Communication Responsibilities

• Present innovation strategies, roadmaps, and implementation plans to senior leadership.

• Negotiate project scopes, commercial terms, and contracts with technology providers.

• Facilitate cross-departmental collaboration and change management initiatives.

• Provide regular reporting on innovation outcomes, project progress, and business impact.

Requirements

Education

• Bachelor's Degree in Technology, Business Administration, or a related discipline.

• Master's Degree in Innovation Management, Technology Management, or equivalent is a plus.

Experience

• Minimum 7 years of experience in:

  • Innovation Management

  • Technology Integration

  • Digital Transformation

  • Business Process Optimization

  • Technology-led Business Improvement

Technical Skills

• Knowledge of:

  • Artificial Intelligence (AI)

  • Internet of Things (IoT)

  • Blockchain

  • Digital Twins

  • Data Platforms

• Experience with:

  • Process Improvement Methodologies (Lean, Six Sigma)

  • Automation Technologies

  • Robotic Process Automation (RPA)

Leadership & Business Skills

• Proven track record of implementing technology-driven business strategies.

• Stakeholder management and communication skills.

• Ability to lead cross-functional teams.

• Experience driving technology adoption and organizational change.

• Analytical, strategic thinking, and problem-solving capabilities.

Future Skills Development

• Advanced knowledge of AI-powered tools for operational optimization.

• Familiarity with Quantum Computing concepts for complex problem solving.

• Expertise in technology evaluation and integration for Smart City initiatives.

• Ability to develop and execute sustainable and inclusive innovation strategies.