- Shah Alam Selangor Malaysia
Working Location
Job Description
Responsibilities
Job Title: Martech Data & Integrations specialist
Qualifications
• 3–5 years experience in systems integration, enterprise applications, APIs, Martech platforms, customer
data platforms, loyalty solutions, or data engineering with strong integration experience
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline
• Good understanding of REST APIs, webhooks, JSON/XML, event-driven architecture, and batch
integrations.
• Experience using API testing and troubleshooting tools (e.g., Postman) and writing SQL queries for data
validation and analysis.
• Familiarity with API Gateways, middleware platforms, microservices, and cloud-based integration
architectures is an advantage.
• Should have experience supporting SIT, business UAT, production deployments, and L2 application
support in an agile delivery environment.
• Strong analytical and problem-solving skills with experience performing root cause analysis and
coordinating issue resolution across cross-functional and vendor teams.
• Excellent stakeholder management, communication, and documentation skills, with the ability to work
across business and technical teams.
• Knowledge of retail, loyalty, customer engagement, or digital commerce platforms is highly desirable
Job Title: Martech Enablement specialist
Qualifications
• 3–5 years experience in Martech, CRM, Customer Data Platforms (CDP), Marketing Automation, Loyalty,
Digital Marketing, Product Enablement, or Business Consulting
• Hands on experience working with martech, CRM, CDP, loyalty, or marketing automation platforms
• Good understanding of customer journeys, segmentation, and loyalty concepts
• Extremely strong communication and storytelling skills, with proven ability to build clear, structured
decks and frameworks for business audiences
Job Title: Martech Operations specialist
Qualifications
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline.
• 2-4 years' experience supporting enterprise applications, Martech platforms, CRM, CDP, Loyalty,
Marketing Automation, or Customer Engagement Platforms.
• Experience providing L2 application support, incident management, and release coordination.
• Familiarity with SQL, APIs, Postman, and log analysis for troubleshooting.
• Strong analytical, stakeholder management, and problem-solving skills
• Understanding of customer journeys, segmentation and audience logic
• Proficiency in Mandarin or Cantonese to support regional stakeholder engagement
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