DRAGON ALLIANCE SDN BHD Hiring! Part Time Customer Service - Declaration Assistant in Pulau Pinang, Earn up to MYR 2,600 - Ricebowl

Job Responsibilities

• Handle customer inquiries via phone, email, and messaging.
• Prepare and process customs declarations, shipping arrangements, and related documentation.
• Coordinate and communicate with clients, logistics providers, and internal departments.
• Perform data entry and document management tasks.
• Monitor shipment status and address customer requirements.
• Provide high-quality customer service and administrative support.

Requirements

• Fresh graduates are welcome to apply.
• Proficiency in Mandarin (required for liaising with Mandarin-speaking clients).
• Strong communication and coordination skills.
• Familiarity with basic computer operations (Microsoft Office, Excel, Email).
• Diligent, responsible, detail-oriented, and eager to learn.
• Ability to work independently as well as collaboratively within a team.

Pay: RM1,800.00 - RM2,600.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Free parking
• Health insurance
• Maternity leave
• Parental leave
• Work from home

Work Location: In person