Job Overview
We are seeking an experienced and proactive General Manager – Operations to lead and manage end-to-end logistics and transportation operations. The ideal candidate will be responsible for ensuring operational efficiency, cost control, service quality, and continuous business improvement.
Key Responsibilities
- Oversee day-to-day logistics and warehouse operations
- Develop strategic operational plans and SOP improvements
- Lead and manage drivers, operations team, and support staff
- Ensure compliance with company policies, safety standards, and legal regulations
- Monitor fleet performance, delivery schedules, and productivity
- Manage budget, cost control, and operational KPIs
- Liaise with customers, vendors, government bodies, and internal departments
- Handle incident management, service recovery, and operational risks
- Support management with reporting and operational decision-making
Requirements
- Minimum 7 years experience in logistics/transportation/warehouse operations
- Proven leadership experience in operations management (preferably GM/AGM/Manager level)
- Strong understanding of fleet management & logistics processes
- Excellent interpersonal, leadership, and problem-solving skills
- Able to work under pressure and meet deadlines
- Proficient in MS Office and logistics reporting systems
- Fluency in English & Bahasa Malaysia (Mandarin is an advantage)
- Able to commute to Klang office daily
Preferred Qualifications
- Diploma/Degree in Logistics, Supply Chain, or relevant field
- Experience handling container haulage & warehouse operations
Job Type: Full-time
Pay: From RM10,000.00 per month
Work Location: In person