全职 Operations Executive 工作, 薪水 up to MYR 3,000, Mestika Resources Federal Territory 公司招聘中 - Ricebowl

Operations Officer – Job Description

The Operations Officer is responsible for overseeing the daily operations of security services to ensure all client requirements and company standards are consistently met. The role involves supervising security personnel, coordinating manpower deployment, conducting site inspections, maintaining operational records, and serving as the primary liaison between the company, clients, and security guards.

Key Responsibilities:

• Coordinate and monitor daily security operations across assigned client sites.
• Prepare duty rosters and ensure adequate manpower deployment.
• Conduct regular site visits and inspections to ensure compliance with company policies and client requirements.
• Supervise and provide guidance to security guards and site supervisors.
• Investigate incidents, prepare incident reports, and recommend corrective actions where necessary.
• Respond promptly to operational issues, emergencies, and client complaints.
• Ensure guards report for duty on time and maintain discipline, attendance, and proper conduct.
• Liaise with clients to address operational matters and maintain good customer relationships.
• Prepare operational reports, attendance records, and other required documentation.
• Coordinate recruitment requirements, training, and replacement of security personnel when necessary.
• Ensure compliance with company SOPs, contractual obligations, and relevant security industry regulations.
• Assist management in implementing operational improvements and maintaining service quality.

Key Skills & Competencies:

• Strong leadership and supervisory skills.
• Excellent communication and interpersonal abilities.
• Good problem-solving and decision-making skills.
• Ability to work under pressure and respond effectively to emergencies.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Strong organisational and time management skills.
• Ability to work flexible hours, including weekends and public holidays, when required.

Pay: RM3,000.00 per month

Education:

• Diploma/Advanced Diploma (Required)

Location:

• Kuala Lumpur (Preferred)

Willingness to travel:

• 100% (Required)

Work Location: In person