We are seeking a proactive and motivated IT Executive to support and maintain the company's IT infrastructure and systems. This position is suitable for candidates with at least 2 years of IT experience who are eager to learn, develop their technical skills, and grow within a dynamic working environment.
The successful candidate will provide day-to-day IT support, assist with system administration, troubleshoot hardware and software issues, and support ongoing IT improvement initiatives.
Key Responsibilities
- Provide first-level IT support to end users for hardware, software, network, and system-related issues.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
- Troubleshoot and resolve IT issues in a timely manner.
- Assist in managing user accounts, email systems, and access permissions.
- Support network, server, and cybersecurity maintenance activities.
- Monitor IT assets and maintain accurate inventory records.
- Coordinate with external vendors and service providers when required.
- Assist in software deployments, system upgrades, and IT projects.
- Prepare and maintain IT documentation and user guides.
- Ensure compliance with company IT policies and procedures.
Requirements
- Diploma or Degree in Information Technology, Computer Science, or a related field.
- Minimum 2 years of relevant IT support or infrastructure experience.
- Basic knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.
- Good problem-solving and analytical skills.
- Strong communication and interpersonal abilities.
- Able to work independently and as part of a team.
- Positive attitude and willingness to learn new technologies.
- Organized, responsible, and able to manage multiple tasks effectively.
Preferred
- Experience supporting network devices, servers, or cloud-based systems.
- Familiarity with cybersecurity best practices.
- Exposure to ERP systems or business applications would be an advantage.