- Hong Kong Hong Kong
K11 ARTUS Limited Hiring! Full Time Rooms Controller (Front Office) in Hong Kong - Ricebowl
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Job Description
Responsibilities
K11 ARTUS represents a new paradigm in luxury living.
As the first hospitality extension of K11, ARTUS offers free-thinkers and world travellers a place where they can gather and share ideas, surround themselves with inspiration through art, design and intuitive services. Located at the new global art and design district Victoria Dockside at the Tsim Sha Tsui waterfront.
We now invite energetic, motivated and enthusiastic candidate to join our ARTUS team. We need your creative mindset and valuable experience to make a remarkable movement.
*************
We are now inviting energetic, motivated and enthusiastic candidates to join our growing team of artisans. As an artisan of K11 ARTUS, you are valued and respected and are empowered to create memorable experiences for our guests and residents.
We are looking for talent for the position of Rooms Controller in our Resident Relations team.
Key Responsibilities
Manage room inventory, allocations, and upgrades to optimize occupancy and operational efficiency.
Coordinate resident preferences, special requests, and VIP arrangements to ensure a seamless arrival experience.
Monitor room availability, including Out-of-Order (OOO)/ Out-of-Service (OOS) rooms, and work with relevant teams to maximize inventory utilization.
Prepare daily operational reports and manage reservations, billing, and related administrative tasks.
Act as the key liaison between departments to ensure smooth operations and an exceptional resident experience.
Support resident enquiries and requests through various communication channels.
Requirements:
Minimum 3 years of relevant working experience gained from the hotel or service industry with at least 1 year in supervisory level in related areas.
Degree or Higher Diploma in Hotel Management or equivalent is preferred.
Passionate about hospitality with a proactive and guest-focused mindset.
Excellent command of spoken and written English, Cantonese, and Mandarin.
Strong communication, interpersonal, and cross-functional collaboration skills.
Detail-oriented, organized, and able to perform effectively in a fast-paced environment.
Strong analytical, problem-solving, and decision-making abilities.
Proficient in hotel property management systems; OPERA experience is essential.
Flexible to work shifts and manage multiple priorities effectively.
We offer attractive remuneration package to the right candidates. Interested parties, please email full resume with current and expected salary by clicking APPLY NOW.
(Personal data collected will be used for recruitment purpose only)
Full-time
As the first hospitality extension of K11, ARTUS offers free-thinkers and world travellers a place where they can gather and share ideas, surround themselves with inspiration through art, design and intuitive services. Located at the new global art and design district Victoria Dockside at the Tsim Sha Tsui waterfront.
We now invite energetic, motivated and enthusiastic candidate to join our ARTUS team. We need your creative mindset and valuable experience to make a remarkable movement.
*************
We are now inviting energetic, motivated and enthusiastic candidates to join our growing team of artisans. As an artisan of K11 ARTUS, you are valued and respected and are empowered to create memorable experiences for our guests and residents.
We are looking for talent for the position of Rooms Controller in our Resident Relations team.
Key Responsibilities
Manage room inventory, allocations, and upgrades to optimize occupancy and operational efficiency.
Coordinate resident preferences, special requests, and VIP arrangements to ensure a seamless arrival experience.
Monitor room availability, including Out-of-Order (OOO)/ Out-of-Service (OOS) rooms, and work with relevant teams to maximize inventory utilization.
Prepare daily operational reports and manage reservations, billing, and related administrative tasks.
Act as the key liaison between departments to ensure smooth operations and an exceptional resident experience.
Support resident enquiries and requests through various communication channels.
Requirements:
Minimum 3 years of relevant working experience gained from the hotel or service industry with at least 1 year in supervisory level in related areas.
Degree or Higher Diploma in Hotel Management or equivalent is preferred.
Passionate about hospitality with a proactive and guest-focused mindset.
Excellent command of spoken and written English, Cantonese, and Mandarin.
Strong communication, interpersonal, and cross-functional collaboration skills.
Detail-oriented, organized, and able to perform effectively in a fast-paced environment.
Strong analytical, problem-solving, and decision-making abilities.
Proficient in hotel property management systems; OPERA experience is essential.
Flexible to work shifts and manage multiple priorities effectively.
We offer attractive remuneration package to the right candidates. Interested parties, please email full resume with current and expected salary by clicking APPLY NOW.
(Personal data collected will be used for recruitment purpose only)
Full-time
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