全职 IOT end user support engineer 工作, 薪水 up to SGD 3,500, PERSOL SINGAPORE PTE. LTD. Islandwide (Singapore) 公司招聘中 - Ricebowl

For MNC company

Responsibilities

• Deploy, configure, and maintain IoT devices (e.g., printers, multifunction printers, smart board, digital signage).

• Manage device onboarding, provisioning, firmware updates, and decommissioning.

• Work with vendor and internal teams to configure network printing, printer drivers, and print queues.

• Maintain asset inventory and documentation for all IoT devices.

• Provide Level 2/3 technical support for IoT-related issues for Workplace Technologies - EUS

• Diagnose hardware, connectivity and application-level problems.

• Diagnose and resolve printer hardware issues (jam, fuser, roller, feeder, toner system, etc.).

• Handle software-related printer issues including driver conflicts, print spooler errors, and connectivity problems.

• Work with vendors and internal teams to resolve complex device issues.

Skills/Requirement

• Diploma or Degree in Information Technology, Computer Engineering, or related field.

• Experience with IoT device deployment, endpoint management, or field engineering.

• Strong troubleshooting skills in hardware, networking, and platform integration.

• Experience with device management platforms (e.g., Azure IoT Hub, Intune, Meraki, Aruba).

• Knowledge of cybersecurity best practices for IoT devices.

• Proven experience as a Printer Technician / Printer Specialist / IT Support Technician.

• Strong hands-on expertise with printer hardware (laser, inkjet, MFDs).

• Familiarity with printer management tools (e.g., PaperCut, UniFLOW).

• Knowledge of Windows print server, printer drivers, and network protocols (TCP/IP).

• Ability to document processes and communicate clearly with non‑technical users.

PERSOL Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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