KARIM Group Hiring! Full Time Front Office Associate in - Ricebowl

Your position as a Full-time Front Office Associate is to serve as our guests’ main point of contact and manage all aspects of their accommodation. Serving as KINN’s ambassador, you will be instrumental in creating an enjoyable and memorable stay for our guests, and to show them the full KINN experience.

• Perform check-in and check-out duties in accordance to the Hotel’s P&P Standards

• Update guest information into Hotel PMS system

• Filing of guest registration cards into Guest In-House folders for check-in guest

• Filing and storage of guest registration cards for check out guests

• Checking and charging of daily arrivals, guest in-house and future bookings via Hotel PMS and various OTAs (Online Travel Agent) according to Hotel P&P standards

• Checking of daily arrivals and departures, ensuring that rooms/capsules are blocked and prepared for guest arrivals

• Perform checks on cleanliness of public areas and other guest areas such as dorms, guest toilets, public areas etc

• Check pantries and topping up of pantry amenities

• Preparing and sending of daily hotel reports to relevant parties nightly

• Any other duties as assigned