Key Responsibilities:
- Provide Level 1 technical support for network and hardware issues.
- Diagnose and troubleshoot system errors and connectivity problems.
- Assist in maintaining and configuring IT equipment and Microsoft-based tools.
- Support end-users with basic IT-related inquiries and issue resolution.
- Collaborate with the IT team to ensure smooth operations.
Qualifications & Requirements:
- Diploma / Higher Graduate Diploma / Advanced Diploma in IT, Computer Science, or a related field.
- Less than 1 year of experience in desktop support (fresh graduates with strong technical skills are encouraged to apply).
- Strong problem-solving skills and attention to detail.
- Knowledge of network troubleshooting, hardware maintenance, and Microsoft tools.
- Familiar with PC, printer, and router hardware
- Must possess own transportation
- Fresh graduates are encouraged to apply!
Why Join Us?
- Great opportunity for career growth in the IT field.
- Hands-on experience in troubleshooting and support.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM2,400.00 per month
Benefits:
- Dental insurance
- Professional development
Experience:
- Desktop Support: 1 year (Required)
Willingness to travel:
Work Location: In person