Kuala Lumpur Golf & Country Club (KLGCC) Hiring! Full Time Executive, Marketing Communication in Federal Territory - Ricebowl

Job Purpose

To support the Marcomm Department in planning, coordinating and executing the Club's marketing initiatives, digital platforms, events and member communications. The role combines administrative responsibilities with marketing execution, social media management, campaign planning and performance analysis to strengthen the Club's brand presence and achieve departmental objectives.

Job Responsibilities

1. Marketing Administration & Finance

• Provide day-to-day administrative support to the Marcomm Department.
• Prepare Purchase Requisitions (PR), Purchase Orders (PO), payment requests, invoices and other finance-related documentation.
• Process vendor payments and follow up on payment status with the Finance Department.
• Maintain marketing contracts, quotations, approval documents and project records.
• Track marketing budgets, expenditures and prepare monthly budget utilization reports.

2. Social Media Management

• Assist in planning and executing the Club's social media content calendar.
• Coordinate and edit social media content, including captions, visuals and short-form videos.
• Attend events and marketing activities to capture on-ground content for social media platforms.
• Monitor and respond to social media enquiries, comments and direct messages in a timely and professional manner.
• Monitor Google Reviews and other online review platforms, escalating feedback where necessary and coordinating responses.
• Prepare monthly social media performance reports with key insights, trends and recommendations for improvement.
• Stay updated on social media trends and recommend new content ideas to improve engagement.

3. Marketing Campaigns & Communications

• Assist in developing and executing integrated marketing campaigns across digital and offline channels.
• Coordinate the production of marketing collateral, including posters, brochures, banners, EDMs, digital advertisements and promotional materials.
• Work closely with designers, agencies and suppliers to ensure timely delivery of marketing materials.
• Coordinate member communications through EDMs, push notifications, website updates and other communication channels.
• Ensure all marketing materials comply with the Club's brand guidelines.

4. Event Coordination

• Assist in planning and executing Club events, golf tournaments, corporate functions and member engagement activities.
• Coordinate event logistics, registrations, marketing materials, sponsorship deliverables and supplier arrangements.
• Provide on-site event support before, during and after events to ensure smooth execution.
• Prepare post-event reports, including attendance, campaign performance and recommendations for future improvements.

5. Marketing Planning & Analysis

• Assist in developing annual marketing plans, promotional calendars and campaign strategies.
• Conduct market research, competitor benchmarking and industry trend analysis.
• Analyse campaign performance using marketing metrics and prepare reports with actionable recommendations.
• Monitor campaign ROI, digital performance and customer engagement to support data-driven decision-making.
• Assist in identifying opportunities to improve brand awareness, member engagement and revenue generation.

6. Vendor & Stakeholder Management

• Liaise with advertising agencies, designers, photographers, printers, digital partners and other marketing vendors.
• Obtain quotations, compare proposals and coordinate project timelines.
• Work closely with internal departments to ensure marketing initiatives are delivered effectively and on schedule.

7. General Responsibilities

• Support the achievement of departmental KPIs and business objectives.
• Ensure all marketing activities comply with the Club's policies, procedures and brand standards.
• Undertake additional marketing projects and responsibilities as assigned by the Marcomm Manager.

Job Requirements

• Diploma or Bachelor's Degree in Marketing, Mass Communication, Business Administration or a related field.
• Minimum 1 year of working experience in marketing, communications, digital marketing or a related role.
• Strong understanding of marketing principles, campaign planning and brand management.
• Ability to develop and execute marketing strategies aligned with business objectives.
• Good analytical skills with the ability to interpret campaign performance, marketing data and prepare actionable reports.
• Experience managing websites, mobile applications and social media platforms.
• Proficient in Canva for creating and editing marketing materials and social media content.
• Proficient in Microsoft Office applications, particularly Excel, PowerPoint and Word.
• Excellent written and verbal communication skills in English and Bahasa Malaysia.
• Strong organizational, multitasking and project coordination skills with the ability to manage multiple deadlines.
• Creative, proactive and detail-oriented with good problem-solving abilities.
• A positive attitude with the ability to work independently while also being a strong team player who collaborates effectively across departments.