全职 Operation Supervisor 工作, 薪水 up to MYR 3,000, Mansion One Suites Pulau Pinang 公司招聘中 - Ricebowl

Key Responsibilities

• Supervise front office, housekeeping, maintenance, and guest service operations.
• Ensure smooth daily operations and maintain high service standards.
• Monitor room readiness, cleanliness, and maintenance issues.
• Handle guest inquiries, complaints, and special requests professionally.
• Coordinate staff scheduling, attendance, and performance monitoring.
• Conduct regular inspections of rooms.
• Manage inventory of housekeeping supplies, amenities, and operational items.
• Prepare operational reports and assist management with performance reviews.
• Ensure compliance with company policies, safety standards, and SOPs.
• Support sales, marketing, and revenue initiatives when required.

Requirements

• Minimum Diploma in Hospitality, Hotel Management, Business Administration, or related field.
• At least 2 years of supervisory experience in hotel, serviced apartment, or hospitality operations.
• Strong leadership and communication skills.
• Ability to work independently and solve operational issues efficiently.
• Computer literate and familiar with hotel reservation systems and Microsoft Office.
• Fluent in English and Bahasa Malaysia. Additional languages are an advantage.
• Willing to work on weekends, public holidays, and shifts when required.

What We Offer

• Competitive salary package.
• Performance incentives and career growth opportunities.
• Friendly and supportive working environment.
• Training and development opportunities.

Location

Gurney Drive, Penang

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Pay: RM2,300.00 - RM3,000.00 per month

Benefits:

• Free parking

Work Location: In person