Upstream BPO Hiring! Full Time Knowledge Base Officer in Federal Territory, Earn up to MYR 3,300 - Ricebowl

The ideal candidate must have a strong ability to understand processes, follow structured procedures, and maintain accurate administrative records. This role requires someone who is meticulous, proactive, and able to manage repetitive administrative tasks without compromising accuracy.

Key Responsibilities:

• Manage and maintain administrative documentation and operational records.
• Ensure processes and procedures are followed consistently across tasks.
• Monitor workflows and highlight discrepancies or errors in documentation or reporting.
• Handle repetitive administrative work with strong attention to detail and accuracy.
• Support coordination between departments to ensure smooth operational processes.
• Assist management with reports, tracking, and operational follow-ups.

Requirements:

• Strong understanding of administrative processes and documentation.
• Excellent attention to detail and organizational skills.
• Ability to handle repetitive tasks with accuracy and consistency.
• Good problem-solving ability and process-driven mindset.
• Strong communication and coordination skills.
• Proficiency in Microsoft Office or similar administrative tools.

Preferred Qualities:

• Someone who takes ownership of tasks and double-checks work.
• Process-oriented mindset with a focus on minimizing errors.
• Ability to work independently and manage multiple administrative responsibilities.

Job Types: Full-time, Permanent, Contract

Pay: RM3,000.00 - RM3,300.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person