全职 Field Service Engineer 工作, 薪水 up to SGD 3,500, PERSOL SINGAPORE PTE. LTD. Islandwide (Singapore) 公司招聘中 - Ricebowl

Brief Summary:
Join a dynamic team as a Field Engineer, where you'll play a vital role in troubleshooting and enhancing semiconductor equipment, while ensuring exceptional customer satisfaction.

Responsibilities:

• Troubleshoot and resolve technical issues related to semiconductor equipment and systems, including computer systems and complex software.
• Oversee on-site installation, ongoing improvement programs, preventive maintenance, parts overhaul, modifications, and repairs of equipment.
• Act as a liaison for administrative and technical matters with customers regarding assigned projects.
• Coordinate logistics and collaborate with customers on equipment-related issues.
• Respond to customer complaints and provide timely solutions to resolve issues effectively.
• Monitor product performance and provide regular updates and feedback on service requests from customers.
• Document common customer complaints and report them to management for future improvements.

Requirements:

• Degree or Diploma in Electrical/Electronic Engineering or a related field.
• A minimum of 2 years of relevant experience with semiconductor equipment.
• Strong communication and interpersonal skills.
• Detail-oriented, organized, and resourceful team player.
• Self-motivated with the ability to work independently under minimal supervision.
• Availability to work in a cleanroom environment, with flexibility for after-hours standby work.