WELLNESS AI PTE. LTD. Hiring! Full Time Operational Manager in Central Region (Singapore), Earn up to SGD 8,000 - Ricebowl

We are seeking an innovative, tech-forward General Manager to lead our beauty salon operations and spearhead a cutting-edge, AI-driven marketing and business strategy. In this role, you will bridge the gap between traditional luxury beauty services and next-generation artificial intelligence, driving customer acquisition, retention, and brand scaling through advanced automation and data-driven insights.

Core Responsibilities

1. Strategic Leadership & Business Operations

• P&L Management: Oversee daily salon operations, financial performance, budgeting, and revenue growth.

• Brand Development: Position the salon as a market leader by integrating high-end customer experiences with state-of-the-art technological innovations.

• Team Leadership: Recruit, train, and manage salon staff, estheticians, and marketing personnel, fostering a culture of excellence and continuous learning.

2. AI-Driven Marketing & Growth Strategy

• Omnichannel Campaigns: Design, execute, and scale AI-powered marketing campaigns across digital channels to maximize ROI and lower customer acquisition costs.

• Predictive Analytics: Utilize AI tools to analyze consumer behavior, seasonal trends, and purchasing patterns to forecast demand and optimize service offerings.

• Personalization: Implement AI-driven personalization engines for client communications, loyalty programs, and targeted promotions.

3. Agentic AI Implementation & Workflow Automation

• Autonomous Workflows: Deploy and manage Agentic AI tools to automate complex operational and marketing tasks (e.g., autonomous lead nurturing, dynamic pricing, intelligent scheduling, and customer support agents).

• Process Optimization: Continuously audit and upgrade internal workflows using AI agents to boost operational efficiency and reduce manual overhead.

4. Niche Expertise: Beauty Salon Marketing

• Industry-Specific Strategies: Leverage deep understanding of the beauty and wellness sector to market high-value treatments, skincare regimens, and membership packages.

• Reputation & Community Management: Drive social proof, influencer partnerships, and user-generated content strategies tailored specifically to the aesthetics and beauty market.

Job Requirements & Qualifications

Educational & Professional Background

• Education: Minimum of a Bachelor's Degree in Business Administration, Marketing, Data Analytics, Computer Science, or a related field.

• Experience: Proven leadership experience (minimum 3–5 years) in a management role, preferably within the beauty, wellness, retail, or hospitality sector.

• Industry Insight: Demonstrated track record of designing and executing successful marketing strategies specifically for beauty salons, medical spas, or aesthetics brands.

Technical & AI Competencies

• AI Marketing Fluency: Expert-level proficiency in modern AI marketing tools (e.g., generative AI for content creation, predictive analytics platforms, programmatic ad optimizers).

• Agentic AI Mastery: Hands-on experience deploying, configuring, and managing Agentic AI frameworks and autonomous agents to streamline business operations and marketing funnels.

• Data Literacy: Strong capability to interpret data dashboards, KPIs, and AI-generated insights to make swift, profitable business decisions.

Soft Skills & Leadership Traits

• Visionary Mindset: A passion for blending cutting-edge technology with high-touch luxury customer service.

• Adaptability: Ability to stay ahead of rapid advancements in AI and digital marketing trends.

• Communication: Excellent interpersonal, negotiation, and leadership skills to inspire a customer-facing team.