- Kuala Lumpur Federal Territory Malaysia
Gleneagles Hospital Hiring! Full Time CUSTOMER SERVICE ASSISTANT in Federal Territory - Ricebowl
Share
Save
Working Location
Job Description
Responsibilities
Responsibilities
- Provide excellent customer service and administrative support to patients, visitors and consultants.
- Perform patient registration, admission, discharge and cashiering processes in accordance with hospital procedures.
- Handle inquiries, appointment coordination and provide information on hospital services and facilities.
- Process payments, maintain accurate records and ensure proper documentation.
- Support operations across Front Office, A&E, Discharge Lounge, Insurance and Top-Up counters on a rotational basis.
Requirements
- Minimum SPM or equivalent.
- Minimum 1 year of relevant working experience, preferably in customer service, hospitality, healthcare or front office operations.
- Able to work on shifts, including weekends and public holidays.
- Computer literate and able to perform data entry and cashiering duties.
- Good communication skills in English and Bahasa Malaysia. Additional languages or dialects are an added advantage.
- Pleasant personality with strong customer service orientation and interpersonal skills.
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More