Reponsibilities:
- Provide customer service such as greet customers, answer questions, process incoming patients and handle payment.
- Maintain and update client records and pet information in the practice management system.
- Answer phone calls, which may involve answering questions and screening and scheduling appointments.
- Retrieve prescriptions.
- Provide basic information to clients regarding clinic services and pet care.
- Assist with pet supply purchases such as pet food, supplements and grooming items.
- Maintain the cleanliness of the waiting room and designated areas.
- Ad hoc tasks
Requirements:
- Minimum SPM holder or higher
- Fluent in Bahasa Malaysia, English or Mandarin
- Basic math skills and computer literacy
- Comfortable working with animals
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle client interactions with professionalism.
Benefits:
- On-the-Job Training & Continuous Education Courses
- Competitive Salary Package & Annual Increment
- Performance Bonus
- Annual dinner
- Company trip
- Yearly medical checkup
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Muar: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person