Kip Property Services Hiring! Full Time Customer Service Officer in Federal Territory, Earn up to MYR 2,000 - Ricebowl

1. To deliver service excellence in providing assistance to shoppers or tenants when called upon.

2. To support centre wide advertising and promotion activities in terms of redemptions, collation of customer database, handling of vouchers, delivery of ticketing services, and such other services provided by the centre.

3. Managing the shoppers’ and tenants’ enquiries and complaints that arises and liaise with relevant department accordingly in resolving the complaints arises.

4. Be a mall ambassador by providing exemplary customer service to shoppers and tenants.

5. Administration of lucky draws, partner promotions and reward redemption for customer loyalty program.

6. To provide where necessary administrative support to the Centre Management office.

7. To comply with the approved Standard Operating Procedures.

8. Support of the IMS systems includes:

a. ISO 14001 Environmental Management Systems

b. ISO 45001 Occupational Health and Safety Management Systems

c. ISO 50001 Energy Management Systems

Roles as defined in the IMS manual, various applicable procedures and support documentation.

9. Appointed as the Occupational Safety & Health’s Emergency Response Team work group - Floor Warden for Zone B – 1F.

10. The Company may at any time, deemed necessary, add or amend any of these job responsibilities.

11. To perform any other duties that may be assigned by the Manager, Marcom (HOD) from time to time.

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

• Dental insurance
• Free parking
• Maternity leave

Work Location: In person