INFOMINA BERHAD Hiring! Full Time Support Engineer in Federal Territory, Earn up to MYR 2,500 - Ricebowl

Key Responsibilities:

• Oversee maintenance of client’s IT equipment, ensuring operational functionality.
• Install server operating systems, system management software, and utilities in compliance with security guidelines.
• Provide support for server operating systems, software, and utilities, including patch & version upgrades.
• Configure server operating systems, including initial setup, modification of configuration files, and access control.
• Administer operating system file systems, including volume and directory management, file system modifications, and permissions.
• Manage OS security measures, including password enablement, adherence to security processes, and synchronization of security information among servers.
• Provide associated documentation and inform about security fixes/patches, testing OS patches/security fixes/patches, and coordinating hardware maintenance with vendors.
• Responsible for leading activities related to Network, Firewall and ICT maintenance.
• Monitor and ensure optimal Servers, Storage, Network, Firewall and ICT performance, availability and reliability.
• Update knowledge base articles for common issues for project team future support.
• Responsible for continuously updating knowledge by conducting training to end users when needed.
• Prepare document for servers and network configurations, diagrams, procedures, incident reports and monthly performance reports.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Knowledge of Windows and Linux environments.
• Technical knowledge of: Networking fundamentals (TCP/IP, DNS, DHCP, routing, switching, VLANs) Firewall concepts (rules, NAT, policies, zones, VPN, malware, access control), Backup Technologies (Veeam, NetBackup, TSM) VMWare, Vsphere, H3C HCI, Nutanix, Hyper V
• Experience in firmware upgrade and network maintenance procedures
• Relevant certifications are an advantage (e.g VMware, Redhat, CCNA, CCNP)

Pay: From RM2,500.00 per month

Benefits:

• Professional development

Work Location: In person