Join the Pets Eden Family!

Customer Service Associate (Full-Time)

We're looking for a friendly, animal-loving customer service associate to be the welcoming face of our grooming shop!

What you'll do:

• Greet clients and their pets, checking them in/out for appointments

• Answer phone calls, emails, and messages professionally and warmly

• Schedule and manage grooming appointments

• Handle payments and basic point-of-sale tasks

• Address client questions or concerns with patience and care

• Help keep the front desk and waiting area clean and welcoming

• Assist groomers with light pet handling as needed (leashing, calming nervous pets, etc.)

What we're looking for:

• Excellent verbal communication skills — comfortable talking with a wide range of people

• Genuine love for animals and comfort being around dogs/cats of all sizes and temperaments

• Friendly, patient, and calm under pressure

• Strong organizational skills (juggling a schedule, phones, and walk-ins)

• Reliable and punctual

• Prior customer service or retail experience a plus

Pet Transport Driver (Independent Contractor)

We're looking for a responsible, animal-loving independent driver with their own vehicle to safely transport pets between clients' homes and our grooming shop on a contract basis.

What you'll do:

• Pick up pets from clients' homes and bring them to the shop for grooming appointments

• Safely secure pets during transport (in travel crates)

• Return pets home after grooming is complete

• Communicate with clients about pickup/drop-off times and any delays

• Handle pets calmly and confidently, including nervous or anxious animals

• Keep your vehicle clean, sanitized, and pet-safe between trips

• Follow a daily pickup/drop-off schedule and plan your route efficiently

Requirements:

• Must own a reliable vehicle suitable for pet transport (clean, well-maintained, adequate space for crates/carriers)

• Valid driver's license with a clean driving record

• Valid vehicle insurance and registration

• Comfortable handling dogs/cats of all sizes and temperaments

• Punctual, reliable, and safety-conscious

• Good communication skills for coordinating with clients and shop staff

• Ability to lift/carry pets and pet carriers as needed

Engagement details:

• This is an independent contractor position (not an employee role)

• Pay per trip/route (rate to be discussed)

• Ad-hoc bookings

• Driver responsible for own vehicle maintenance, fuel, and insurance

• If you are interested in applying for any of the above positions, you can either email your resume, portfolio & asking salary to ************* or click 'Apply Now' and submit your application online.

* Please note that only shortlisted candidates who meet our pre-qualification criteria will be notified.

• If you are interested in applying for any of the above positions, you can either email your resume, portfolio & asking salary to *************

* Please note that only shortlisted candidates who meet our pre-qualification criteria will be notified.