Superstar Teacher Hiring! Full Time Customer Relations Executive in - Ricebowl

Company Description

As Singapore's leading online learning platform, we are dedicated to set your child ahead in their academic journey. Our curriculum is meticulously crafted to align with the latest MOE syllabus, offering dynamic modules for Primary and Secondary students, fostering advanced learning and building a solid foundation. Additionally, our personalised one-on-one sessions make homework enjoyable and manageable, providing tailored support for your child. Our ultimate goal is to achieve exam success for every child. With our competency-based approach, rest assured that your child is equipped with essential skills, gaining insights into question trends and powerful answering techniques.

Why Join Us?

• Monthly performance incentives and bonuses
• Hands-on exposure to livestream selling, content creation and digital sales strategy
• Supportive and performance-driven team environment

What You'll Do:

• Follow up with enquiries and leads from various channels
• Understand customers' needs and recommend suitable solutions
• Build long-term relationships with customers
• Convert enquiries into sales and achieve targets
• Provide excellent customer service and after-sales support
• Maintain customer records and follow up regularly
• Support other team duties as required

Who We're Looking For:

• A go-getter who thrives on performance
• Strong communication and interpersonal skills (written and spoken)
• Able to converse in Mandarin
• Good interpersonal skills

If you're confident speaking with people and love the idea of turning conversations into results, join us and be part of a driven, energetic team.