Lapasar Hiring! Full Time Warehouse Operations Executive in Selangor - Ricebowl

Company Description

Lapasar is one of Malaysia’s leading B2B procurement and supply chain platforms, helping businesses simplify and streamline their operational purchasing through a centralized digital marketplace. We serve companies across various industries by providing end-to-end procurement solutions for office pantry supplies, workplace essentials, cleaning and hygiene products, industrial items, and other business needs. By combining technology, a strong supplier network, and reliable logistics support, we enable organizations to procure smarter, reduce operational costs, and focus on growing their business. At Lapasar, we foster a dynamic, collaborative, and growth-driven environment where innovation and customer success are at the heart of everything we do.

Role Description

you will play a key role in ensuring the seamless execution of the end-to-end order fulfilment process. You will be responsible for managing order exceptions, maintaining delivery quality standards, monitoring fleet performance, and ensuring timely deliveries that meet the company's Service Level Agreements (SLAs). Working closely with cross-functional teams including Supply Chain, Warehouse, and Finance, you will coordinate daily operations, resolve delivery-related issues, optimize delivery routes, and drive continuous process improvements to enhance operational efficiency and customer satisfaction.

Key Responsibilities

Be in charge of major tasks within the Order Processing flow, namely the exception management of orders, ensuring the highest quality control of orders during outbound, in-transit and inbound.

Monitor, keep comprehensive records, and forecast the performance of our delivery fleet to meet our SLA to our customers.

Be on top of delivery tracking, issue escalation, and resolution within the internal team.

Coordinate the flow of information between multiple internal channels such as the Supply Chain, warehouse, and finance operations team.

Meet KPIs set by the team lead on time and provide full support to the Operations team with ad-hoc tasks, projects, or reporting when required.

Route planning, coordination, and optimization of delivery routes for maximum efficiency.

Requirements

• SPM/Certificate/Diploma in logistics, supply chain management, or a related field is added advantage
• plus, with a minimum of 1-2 years experience in daily Logistic operations
• Previous experience in a similar position.
• Strong working knowledge of Logistic operations and management.

Salary Range : RM 3000 - RM 3500

Working Hours :

Monday to Friday - 9:00am to 6:00pm

Saturday - Half Day

Sunday - Rest day

Benefits:

• Free parking
• Health insurance
• Opportunities for promotion
• Professional development