jobs in AIR SPACE (GRADE TRADER SDN BHD)

AIR SPACE (GRADE TRADER SDN BHD) Hiring! Full Time Customer Service in Federal Territory - Ricebowl

Customer Service

AIR SPACE (GRADE TRADER SDN BHD)

Undisclosed

Full Time

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

We are hiring for a Customer Service position based at our Bangsar South office (near LRT Kerinchi). This is a support role with no sales targets and no telemarketing.


Job Scope:


1. Assist customers through social media, email, and e-commerce platforms (IG, FB, WhatsApp, Shopee, and Lazada).

2. Handle customer inquiries, returns and refunds according to company procedures.

3. Provide information on memberships, promotions and products.

4. Perform basic admin tasks, including data entry and filing.

5. Work with Marketing and Retail teams to improve customer satisfaction.

6. Attend briefings for updates on new collections and campaigns.

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