SCC Marketing (M) Hiring! Full Time Key Account Executive in Selangor, Earn up to MYR 5,500 - Ricebowl

Responsibilities:

Account Management

• Manage day-to-day communication with assigned key account customers.

• Build and maintain good working relationships with customers.

• Follow up on customer enquiries, purchase orders, and delivery requirements.

• Coordinate customer requests with internal departments.

Sales Execution

• Execute sales plans and promotional activities for assigned accounts.

• Monitor sales performance and prepare sales reports.

• Ensure product availability and timely replenishment.

• Support new product listings and promotional campaigns.

• Conduct regular market visits to monitor product availability and merchandising standards.

Sales Administration

• Process customer purchase orders and monitor order fulfilment.

• Prepare quotations, sales reports, and other sales documentation.

• Maintain accurate customer records and pricing information.

• Monitor outstanding orders and coordinate delivery schedules.

Cross-functional Coordination

• Liaise with Marketing, Supply Chain, Warehouse, and Finance to ensure smooth operations.

• Follow up on customer complaints and coordinate prompt resolution.

• Assist in monitoring outstanding receivables.

Market Intelligence

• Monitor competitors' pricing, promotions, and market activities.

• Gather customer feedback and report market opportunities to the Senior Key Account Manager.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field.

• Min 2 years of experience in FMCG sales or account management, preferably within a distribution environment.

• Strong communication and negotiation skills.

• Ability to analyze sales data and identify market trends.

• Proficient in Microsoft Office

• Excellent problem-solving abilities.

• Fluency in English and Mandarin are required to serve Mandarin-speaking customers.