- Singapore
RAPID SYSTEMZ PTE. LTD. Hiring! Full Time Desktop Engineer in , Earn up to SGD 3,000 - Ricebowl
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Job Description
Responsibilities
Hiring Full-time Desktop Engineer (L2)
Location: Singapore
Freelancers can also apply
Engineers must have valid working rights
Key Responsibilities:
• Provide technical support to end users for desktops, laptops, printers, and related hardware.
• Install, configure, and troubleshoot operating systems such as Windows and macOS.
• Support Microsoft Office 365, Outlook, Teams, and other business applications.
• Diagnose and resolve hardware, software, network, and connectivity issues.
• Perform system imaging, software installation, patching, and upgrades.
• Configure and support printers, scanners, docking stations, and peripheral devices.
• Manage user accounts, password resets, and access permissions through Active Directory or similar tools.
• Handle ticket management through ITSM tools such as ServiceNow, Remedy, Jira, or Freshservice.
• Support meeting room devices, video conferencing systems, and collaboration tools.
• Ensure compliance with IT security policies, antivirus updates, and endpoint protection standards.
• Deliver excellent customer service and communicate technical issues clearly to non-technical users.
• Support onboarding and offboarding activities including device allocation and account setup/deactivation.
Location: Singapore
Freelancers can also apply
Engineers must have valid working rights
Key Responsibilities:
• Provide technical support to end users for desktops, laptops, printers, and related hardware.
• Install, configure, and troubleshoot operating systems such as Windows and macOS.
• Support Microsoft Office 365, Outlook, Teams, and other business applications.
• Diagnose and resolve hardware, software, network, and connectivity issues.
• Perform system imaging, software installation, patching, and upgrades.
• Configure and support printers, scanners, docking stations, and peripheral devices.
• Manage user accounts, password resets, and access permissions through Active Directory or similar tools.
• Handle ticket management through ITSM tools such as ServiceNow, Remedy, Jira, or Freshservice.
• Support meeting room devices, video conferencing systems, and collaboration tools.
• Ensure compliance with IT security policies, antivirus updates, and endpoint protection standards.
• Deliver excellent customer service and communicate technical issues clearly to non-technical users.
• Support onboarding and offboarding activities including device allocation and account setup/deactivation.
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