Job Summary
Oversee and lead daily store operations to achieve financial goals and deliver exceptional customer service in a beauty facility. Manage staff recruitment, training, motivation, and performance while ensuring a clean, appealing, and well-maintained environment.
Responsibilities
- Lead daily store operations to meet or exceed cost and revenue targets while maintaining high-quality customer service
- Train, hire, motivate, evaluate, and direct staff to build a productive and engaged team
- Maintain cleanliness and tidiness of beauty facilities and ensure all beauty equipment operates effectively
- Create and sustain a tranquil and aesthetically pleasing environment to enhance customer experience
- Manage client database and schedule appointments efficiently to optimize service delivery
- Oversee contract laborers and employees to ensure smooth workforce management
- Place supply and retail orders and control inventory to maintain adequate stock levels
- Conduct interviews and select new staff members to support business growth
- Stay informed on current cosmetic trends and makeup products to provide relevant expertise
Preferred competencies and qualifications
- Proven experience of at least 2-3 years in the beauty industry demonstrating relevant operational and leadership skills
- Strong leadership and team management skills applied in a customer-facing environment
- Excellent customer service skills demonstrated through positive client interactions
- Professional appearance consistent with industry standards