- 10 ANSON ROAD Central Region (Singapore) Singapore

工作地点
职位描述
岗位职责
· Manage the day to day operations of the Centre with a focus on all service and operational logistics of the reservations and reception
· Evaluate and supervise the performance of team members, and when necessary, provide timely disciplinary action including any written documentation
· Provides weekly work schedules
· Regularly evaluates business processes, procedures and systems, makes recommendations as necessary
· Responsible for staffing, staff development, and training
· Resolves customer complaints that have been escalated
· Managing, coaching and motivating team of sales staff and therapist
· Maintain updates on promotion, benefits and offer to customers
· Support the sales team and ensure that they can meet team's performance KPI
· Handle customers' enquiries and provide professional consultation
· Supervision on the performance of team members eg. Beautician, Spa Therapist and etc
· Provide support and maintain marketing/sales initiative in order to achieve the desired revenue of the company
重要安全守则
申请工作时,切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容,请举报此招聘广告。