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Bond West Consultants Hiring! Full Time Field Application Engineer in Pulau Pinang - Ricebowl

Field Application Engineer

Bond West Consultants

Undisclosed

George Town, Pulau Pinang

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Working Location

  • George Town Pulau Pinang Malaysia

Job Description

Responsibilities

(jobs@0728a_nc)


Our client, a multinational electromechanical and passive component manufacturer is looking for the following post:


Duties & Responsibilities:

  • Facilitate technical exchange between customers and sale teams to design engineer
  • Facilitate product customization and integration to meet customer requirements, ensuring seamless implementation
  • Identify and resolve technical issues, offering innovative solutions to optimize product performance
  • Deliver pre- and post-sales technical support via technology presentations and product demonstrations
  • Respond to technical questions from customers, providing thorough documentation and timely feedback
  • Gather and consolidate customer feedback to help define new products and improve existing ones
  • Provide technical support to customers, addressing application needs and troubleshooting issues
  • Collaborate with the sales team to support customer engagements, identify new business opportunities, and drive revenue growth
  • Maintain proactive communication with customers
  • Assist in the development of application notes, user manuals, and other technical documentation
  • Collaborate closely with factory teams to ensure effective technical support and information exchange
  • Stay updated on industry trends, competitive products, and emerging technologies to provide informed recommendations
  • Travel to customer sites as needed to support sales and implementation activities


Qualifications

  • Bachelor's degree in electronic engineering, or a related field
  • Minimum of 8+ years of experience in a field application engineering role or similar technical support position
  • Hands-on experience in the design, control, and processing of signals in electronic circuits and systems.
  • Experience in cross-cultural communication with international teams in a corporate environment
  • Strong technical knowledge of the company’s products and their applications
  • Ability to work independently and as part of a team, managing multiple priorities and projects simultaneously
  • Willingness to travel to customer sites and industry events upon need


Please send in your full resume to Bond West Application Email Address or via "APPLY" button.


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