- Hong Kong Hong Kong
EDPS Systems Limited Hiring! Full Time Applications Support Engineer - Trading platform in Hong Kong, Earn up to HKD 45,000 - Ricebowl
Applications Support Engineer - Trading platform
EDPS Systems Limited
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Job Description
Responsibilities
A reputable and rapidly expanding financial services organization is seeking aApplication Support Engineer to join its growing technology team. The company operates in a fast-paced, mission-critical environment where system stability, performance, and reliability are essential to business success.
- This role offers the opportunity to support high-availability financial systems, collaborate with cross-functional teams, and gain strong exposure to trading and enterprise applications within a dynamic financial environment.
- Providing first-line application production support for the equity business, futures trading, mutual fund, virtual asset trading or operations, and being available outside office hours if needed
- Managing, resolving, and investigating production system issues with system vendors and following up on cases, with a focus on equity trading and futures systems
- Planning and executing internal testing for system upgrades, adhering to company standards and procedures.
- Assisting in user acceptance testing and executing system deployments
- Assisting in project management of application development projects
- Perform health checks and maintaining system stability and availability for local and global markets.
- Perform Incident and Change Management, provide the incident report to management.
- Providing phone or remote support during non-office hours if required
- Providing B2B application support
- Vice President will supervise support team member and provide technical guidance to the development team
The ideal candidate:
- A bachelor's degree in computer science or related disciplines
- At least 3 years of experience in application support, preferably in the financial industry
- At least 1 years of experience in a first-line support role using Ayers/Sharp point or other OMS
- Have application/technical supervisor experience
- Working experience in brokerage or system vendor is an added advantage.
- Knowledge of equity/futures trading and settlement system functionality, operation flow, HKex, and global market connectivity (direct or indirect)
- Experience in dealing with end users and system vendors, problem-solving, and troubleshooting production issues
- Experience in system problem-solving skills on production issue handling and production deployment
- Exposure to other skills and application infrastructure, such as SQL query, FIX, Windows, Linux, VM Ware, backup, monitoring, and reporting
- Good command of written and spoken English, Mandarin and Cantonese
- Candidate with supervision experience will be considered as Vice President, Application Support
Interested parties pls send your updated CVs to *************(at)************* or call at 94953562 for more details
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