ASL Pharma Hiring! Full Time HR - Operations Coordinator in Federal Territory, Earn up to MYR 3,500 - Ricebowl

We are looking for a reliable and proactive HR & Operations Coordinator to support the daily operations of our compounding pharmacy. This role combines people management, administrative coordination, customer service, and operational support to ensure smooth workflows, efficient patient communication, and a well-organized working environment.

Responsibilities

· Support and oversee daily front desk and administrative operations

· Coordinate patient and doctor communications, appointments, and prescription orders

· Process staff claims, attendance, leave records, and related administrative documentation

· Monitor staff attendance, punctuality, scheduling, and daily performance

· Handle onboarding of new hires and coordinate with outsourced HR support

· Act as a point of contact for staff issues and day-to-day operational concerns

· Help maintain smooth workflows, accountability, and team discipline

· Assist with inventory, supplies, and coordination with vendors when required

· Ensure proper documentation, filing, and operational record keeping

· Handle customer service issues and escalate operational matters when necessary

· Support management with ad hoc administrative and operational tasks

Who We Are Looking For

· Reliable, responsive, and able to work well under pressure

· Strong common sense and problem-solving skills

· Comfortable managing people and addressing issues professionally

· Organized, detail-oriented, and able to multitask effectively

· Good communication and interpersonal skills

· Ability to work independently and with professional discretion.

· Experience in clinic, pharmacy, healthcare, customer service, or operations environments is an advantage

Preferred Qualifications

· Diploma or Bachelor’s degree in Business Administration, HR, Healthcare Administration, or related field

· Prior experience in HR coordination, operations, clinic/pharmacy administration, or healthcare support is preferred (at least 3-5 years)

· Required language(s): English, Mandarin, Bahasa Malaysia

· Proficient in Microsoft Office / Google Workspace

Pay: From RM3,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion

Work Location: In person