Solid Xpress Hiring! Full Time Operation (Freight Forwarder) in Selangor, Earn up to MYR 5,500 - Ricebowl

• Communicate regularly with customers in a polite and professional manner and solve daily issues (while coordinating with internal colleagues, as necessary)
• Update customers on local/international rules and regulations
• Review all documents received from customers for accuracy
• Follow up with origin / local offices on shipment status
• Collect all commercial and shipping documents from the customer or origin office well in advance of shipment execution
• Professionally and proactively update customers with shipment status; update overseas offices and customers about potential delays or unusual circumstances
• Arrange the haulage/ transport based on customer request and monitor tightly to ensure on time pick up and delivery.
• Review the job file check list to ensure all required actions have been completed
• Provide timely feedback to Superior and Customers for shipment discrepancies
• Create reports per instructions from Sales or according to customer requirements
• Escalate potential issues and ensure corrective actions are taken in accordance with business guidelines and customer requirements
• Provide solutions, advice and guidance to the team for any issue or problem that arises.
• Train and coach the team to ensure a smooth operation.

Job Requirement

• Candidate must possess at least Diploma in Business Studies/ Administration/Management, Logistic/ Transportation/ Warehousing/ Inventory Management or equivalent.
• Preferable with 2 years of working experience in the related field.
• Required Language: English, Mandarin (MUST) and Bahasa Malaysia
• Excellent negotiation skill and communication skill, both verbal and written,
• Self- motivated, dynamic, responsible, good team player and able to work independently with minimum supervision.

职位类型：全职

薪资： RM3,500.00至RM5,500.00（每月 ）

工作经验:

• Forwarder Operation: 2 年 (首选)

工作语言:

• Mandarin (必填)

Work Location: 现场办公