全职 ADMIN CUM HR 工作, 薪水 up to MYR 2,300, Teda Technology Federal Territory 公司招聘中 - Ricebowl

WE ARE HIRING – ADMIN CUM HR

We are looking for a dedicated and detail-oriented Account Assistant to join our team.

Location: Jalan Klang Lama, KL

Position: Full-Time

Availability: Immediate hiring preferred

Key Responsibilities:

• Respond to customer inquiries via WhatsApp, phone calls, social media, and walk-in customers.
• Provide accurate information regarding helmet products, including specifications, sizing, safety features, and pricing.
• Handle customer complaints professionally and provide effective solutions.
• Prepare agreements and ensure all required information is accurate and complete.
• Coordinate and submit documents for stamping in a timely manner.
• Follow up on agreement status and maintain proper documentation filing.
• Maintain sales records and update customer databases.
• Work closely with the sales and operations teams to achieve company targets.
• Provide administrative support to the HR department, including maintaining employee records, processing payroll and leave requests, and coordinating employee onboarding and offboarding processes.
• Assist in the development and implementation of HR policies and procedures.
• Handle general office duties, including answering phone calls, managing calendars, and organising meetings and events.
• Maintain and update HR and administrative databases and records.
• Provide excellent customer service to internal and external stakeholders.
• Support management with ad-hoc projects and company initiatives as required.
• Handle staff and CEO claims, and liaise with the company secretary.
• Contribute to team efforts by completing assigned tasks and achieving related results.
• Perform any other ad-hoc duties assigned by the Superior, Manager, or CEO.

Job Requirements:

• Diploma or Bachelor’s Degree in Business Administration, Human Resource, Management, or related field.
• Minimum 1–2 years of working experience in customer service, sales administration, HR, or administrative roles.
• Good communication skills in English and Bahasa Malaysia (both written and spoken).
• Strong customer service skills with the ability to handle customer inquiries and complaints professionally.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and administrative systems.

Pay: RM2,000.00 - RM2,300.00 per month

Work Location: In person