Key Responsibilities
1. Target Achievement
- Support the sales team, under the guidance of the SBDM, to consistently meet or exceed Gross Profit targets.
- Independently manage the sales administration workload across multiple accounts.
2. Technical Knowledge
- Apply working knowledge of PCB and industry-specific technical requirements to support accurate quotations and customer set-up.
3. Relationship Management
- Independently establish and maintain long-term relationships with new & existing customers/vendors.
- Manage the sales pipeline to drive conversions and successfully close deals.
- Own the customer set-up and documentation process for assigned accounts.
4. Communication and Negotiation
- Independently lead technical sales presentations and customer communications.
- Support negotiation of terms with customers and vendors.
5. Sales Support and SAP Data Maintenance
- Own the accuracy and completeness of SAP customer and sales data for assigned accounts.
- Handle end-to-end quotation, invoicing, and payment follow-up with minimal supervision.
- Identify and resolve documentation or data discrepancies proactively.
6. Cross-Functional Coordination
- Coordinate with Finance on invoicing, collections, and credit terms for assigned accounts.
- Liaise with Operations/Logistics to ensure smooth order fulfilment and delivery timelines.
- Communicate customer requirements internally and follow up on cross-functional action items to closure.
7. Events Management
- Independently coordinate and manage project/event logistics ahead of schedule.
8. Front Desk Management
- Oversee front desk operations and provide guidance to junior staff on visitor/call handling standards.
9. Process Improvement
- Identify and propose improvements to sales admin workflows, SOPs, and documentation standards.
10. Additional Responsibilities
Perform other duties as assigned by management.
Requirements
Education
- Diploma or Degree in Business Administration, Sales & Marketing, Commerce, or a related field. A background in Engineering, Electronics, or a technical discipline is an advantage, given the technical nature of Wizlogix's products.
- 2–5 years of relevant experience in sales administration, customer service, PCB, or electronics-related work
Functional Competencies
- Strong SAP / CRM proficiency and customer handling skills.
- Good cross-functional coordination ability.
Personal Attributes
- Independent, organised, and proactive.
- Disciplined, with good follow-up skills and tenacity to achieve targets.
Language
- Good command of English and Mandarin.
Pay: $2,500.00 - $2,800.00 per month
Benefits:
Education:
- Bachelor's or equivalent (Preferred)
Location:
Work Location: In person