RiDiK (a Subsidiary Of CLPS. Nasdaq: CLPS) Hiring! Full Time Ai OPS Engineer in - Ricebowl

Ai OPS Engineer

Company: RiDiK Pte Ltd

EXP: 5 Years

Location: SIngapore

Job Summary:

We’re looking for Ai OPS Engineer to support our team in Singapore. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting

Key Responsibilities:

Observability Engineering:

• Architect, deploy, and optimize Splunk ITSI dashboards, KPIs, glass tables, and service maps.

• Continuously enhance visibility into the health and performance of applications and infrastructure.

Proactive Monitoring & Investigation:

• Leverage observability data to investigate system issues and anomalies in real-time.

• Identify root causes using advanced event correlation, log analysis, and telemetry patterns.

Predictive Analytics & ML Integration:

• Apply machine learning models to detect anomalies, forecast system behavior, and prevent outages.

• Collaborate with data teams to operationalize predictive analytics for IT incident management.

Service Mapping with ServiceNow:

• Maintain and automate the synchronization of Configuration Items (CIs) from ServiceNow to Splunk.

• Ensure accurate service correlation and dependency mapping across platforms.

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries