WECRUIT PTE. LTD. Hiring! Full Time Air Freight Customer Service Manager [EL] in Islandwide (Singapore), Earn up to SGD 3,500 - Ricebowl

• Lead and oversee the Customer Service team supporting Sales and global MNC clients
• Ensure team compliance with SOPs and service KPIs
• Work closely with import and export operations to ensure timely shipment execution
• Manage and align customer expectations with internal operational capabilities
• Liaise with overseas offices and agents on shipment coordination and updates
• Support Sales activities including client engagement, pricing support, and business development
• Investigate service-related issues and implement corrective and preventive actions
• Prepare regular service performance and management reports

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd 
EA License No. 20C0270