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Arch Systems Hiring! Full Time Remote-First Global Level 2 Tech Support Lead in WP Kuala Lumpur - Ricebowl

Remote-First Global Level 2 Tech Support Lead

Arch Systems

Undisclosed

KL City, WP Kuala Lumpur

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Working Location

  • Kuala Lumpur, Kuala Lumpur Kuala Lumpur WP Kuala Lumpur Malaysia

Job Description

Responsibilities

Arch Systems is seeking a Manager, Level 2 Technical Support to lead a high-performing global team, own complex escalations, and drive operational excellence across factory systems, cloud applications, and machine data integrations.

You will mentor Support Engineers, collaborate with cross-functional teams, and communicate effectively in English and Mandarin to support APAC customers.

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