Project Support Executive
6 months contract
Salary: $3200 max
5 days work week
9am - 6pm
Location: Cecil Street
Job scope:
1. Administrative Coordination
- Support day to day administration of the AI Fluency Initiative.
- Maintain learner records, registration databases, and project documentation.
- Coordinate communications with stakeholders, training providers, and learners.
- Prepare reports and track project activities as required.
2. Corporate Bulk Registration Management
- Process and manage corporate bulk registrations for eligible individuals.
- Verify registration details and eligibility requirements.
- Liaise with corporate partners to resolve registration issues and ensure timely onboarding.
- Monitor registration progress and maintain accurate records.
3. Learner and Stakeholder Support
- Respond to enquiries from learners, employers, and partners via email, phone, or other communication channels.
- Provide timely assistance on registration, onboarding, programme requirements, and related matters.
- Escalate complex issues to the project team when necessary.
4. Learner Onboarding and Event Support
- Work closely with AI Fluency project team members to onboard learners.
- Coordinate onboarding communications, reminders, and learner engagement activities.
- Provide logistical and administrative support for webinars, briefings, workshops, and other programme events.
- Assist with attendance tracking, event registration, and post event follow up.
5. Website and Digital Content Maintenance
- Maintain and update the AI Nexus website with programme information, announcements, FAQs, and event details.
- Ensure website content remains accurate, current, and user friendly.
- Coordinate with internal teams and vendors on website updates and enhancements.
- Monitor and report website issues, broken links, and user feedback for resolution.