MXHL PTE. LTD. Hiring! Full Time Operations Account Manager in North-east Region (Singapore), Earn up to SGD 3,000 - Ricebowl

About uParcel

uParcel(MXHL Pte Ltd) is a Singapore-based e-commerce fulfilment and last-miledelivery company supporting sellers on Shopee, Lazada, and TikTok Shop.Operating our own warehouse and fleet out of Defu Industrial City, we helponline sellers store, pack, and deliver orders reliably across Singapore.

About the Role

Weare looking for a hands-on Operations Executive to help keep our fulfilmentcentre and delivery operations running smoothly day to day. You will workclosely with the warehouse, dispatch, and client-facing teams to make sureorders are processed accurately and deliveries go out on time. As ouroperations run 7 days a week to meet marketplace delivery timelines, this rolerequires flexibility to work at least one weekend shift per week on a rotatingroster, with a weekday off in lieu.

Key Responsibilities

•     Oversee daily warehouseand fulfilment operations, including receiving, put-away, picking, packing, andorder dispatch.

•     Monitor delivery joballocation and rider/driver dispatch to ensure on-time pickups and deliveries.

•     Track shipment statusand proactively resolve exceptions such as delays, failed deliveries, ormissing items.

•     Coordinate with clients(Shopee/Lazada/TikTok Shop sellers) on order updates, special handlinginstructions, and issue resolution.

•     Maintain accurateinventory records and support regular stock counts and reconciliation.

•     Ensure warehouseprocesses comply with safety, security, and standard operating procedures.

•     Prepare and update dailyoperational reports (order volumes, delivery performance, exceptions) formanagement.

•     Support ad-hoc projectssuch as new client onboarding, seasonal peak planning, and process improvementinitiatives.

•     Provide weekend shiftcoverage on a rotating basis to ensure continuity of fulfilment and deliveryoperations.

Requirements

•     Diploma or degree inBusiness, Logistics, Supply Chain, or a related field; equivalent workingexperience will also be considered.

•     1–3 years of experiencein operations, logistics, warehousing, or e-commerce fulfilment preferred.

•     Comfortable working in afast-paced, physically active warehouse environment.

•     Good communicationskills and a service-oriented mindset when dealing with clients and deliverypartners.

•     Proficient in MicrosoftExcel/Google Sheets; familiarity with WMS, TMS, or order management systems isa plus.

•     Able to workindependently, take ownership of issues, and stay calm under time pressure.

•     Willing and able tocommit to at least one weekend shift per week as part of a rotating schedule.